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Operations clerk - Quebec

Interested in working as an operations clerk? Discover a career opportunity in the field of logistics that will make you go a long way.

Montréal

Main responsabilities

  • Train new messengers, self-employed workers and other types of training
  • Set up new messengers, do follow-ups and terminate their employment
  • Follow-up with messengers concerning the conformity and the regularity in their manifests, delivery notes/bills
  • Carry out operations support tasks (on the road, dispatcher replacement, warehouse support)
  • Prepare the list of messenger attendence and notify messengers
  • Make delivery appointments for certain clients
  • Provide support for any top-level problem to internal and external clients that requests a system search
  • Receive and transmit to the appropriate person any requests concerning the creation of 'calls'
  • Ensure effective communications internally as well as with external clients and share information in real time
  • Carry out road inspections

Qualifications

  • 3 to 5 years of experience in the transportation industry
  • 3 to 5 years of pertinent experience in a similar job
  • Valid class 5 driver's license
  • Person focused on customer service and satisfaction
  • Great ability to work in teams and under pressure
  • Good adaptability to change
  • Analytic mind, good negociaton skills
  • Capacity to solve problems quickly
  • Great ease with computer systems and programs
  • Versatile, disciplined and organized person
  • Sense of organisation and planification
  • Bilinguism (french, english) an asset
  • Flexibility in terms of work schedule

Terms :

  • Competitive salary based on experience and studies
  • Work schedule
    • Monday to Friday
    • Day only
    • 40h per week
  • Group insurance
  • Vacations
  • VRSP

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