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Telephonist

Interested in working as a telephonist? Discover a career opportunity in the field of logistics that will make you come a long way.

Québec, Montréal

Main responsabilities

  • Enter client calls in our software and make data entries
  • Edit calls in progress
  • Answer information demands from clients about calls in progress
  • Send invoices periodically
  • Digitize delivery bills when required
  • Close calls in progress when they are done
  • Conduct proof of delivery searches
  • Give customers our 'catalog' prices

Qualifications

  • Minimum of 2 years experience as a telephonist
  • Pertinent experience in customer service
  • Resourcefulness, continuous willingness to learn, autonomy
  • Person focused on customer service and satisfaction
  • Great ability to work in teams and under pressure
  • Good adaptability to change
  • Capacity to solve problems quickly
  • Great ease with computer systems and programs
  • Versatile, disciplined and organized person
  • Sense of organisation and planification
  • Bilinguism (french, english) an asset
  • Flexibility in terms of work schedule

Terms :

  • Competitive salary based on experience and studies
  • Work schedule
    • Monday to Friday
    • Day only
    • 40h per week
  • Group insurance
  • Vacations
  • VRSP

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